A Real Estate Company in Canggu, Bali is looking for a talented and enthusiastic Villa Manager (Full-time)
Responsibilities:
- Supervise and manage a team of eight staff members as well as ensuring tasks are completed efficiently and to high standards
- Organize weekly staff rotations to ensure adequate coverage for all shifts and responsibilities
- Conduct staff training and performance evaluations to maintain a motivated and high-performing team
- Ensure top-quality service for long-term tenants and Airbnb guests, maintaining a 5-star guest experience at all times
- Handle guest inquiries, check-ins, and check-outs as well as ensuring smooth and seamless stays
- Monitor guest feedback and promptly resolve any complaints or issues
- Coordinate regular villa maintenance, repairs and cleaning to ensure the property remains in top condition
- Collaborate with the maintenance team to anticipate and address potential issues before they arise
- Oversee the ordering and purchasing of supplies needed for the villa as well as maintaining an organized inventory
- Collaborate closely with the Operations Manager to achieve operational objectives
- Ensure compliance with all property policies and procedures while maintaining high standards
- Prepare reports for the Operations Manager on villa performance, guest satisfaction, and operational challenges
Requirements:
- Indonesia Citizen
- Excellent written and verbal communication in English
- Proven at least 3 years of experience working as a Villa Manager or in a related position
- Proven experience managing teams with strong leadership and organizational skills
- Comprehensive knowledge of property maintenance and daily operational management in a luxury setting
- Exceptional guest service and problem-solving skills with the ability to handle guest complaints and challenges effectively
- Strong attention to detail and the ability to uphold the highest standards of cleanliness, maintenance and guest satisfaction
- Experience managing luxury properties including long-term tenants and short-term vacation rentals (e.g., Airbnb)
- Excellent interpersonal skills with the ability to collaborate effectively with team members and guests
- Proactive in anticipating potential issues and addressing them promptly
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
A Real Estate Company in Canggu, Bali is looking for a talented and enthusiastic Villa Manager (Full-time)
Responsibilities:
- Supervise and manage a team of eight staff members as well as ensuring tasks are completed efficiently and to high standards
- Organize weekly staff rotations to ensure adequate coverage for all shifts and responsibilities
- Conduct staff training and performance evaluations to maintain a motivated and high-performing team
- Ensure top-quality service for long-term tenants and Airbnb guests, maintaining a 5-star guest experience at all times
- Handle guest inquiries, check-ins, and check-outs as well as ensuring smooth and seamless stays
- Monitor guest feedback and promptly resolve any complaints or issues
- Coordinate regular villa maintenance, repairs and cleaning to ensure the property remains in top condition
- Collaborate with the maintenance team to anticipate and address potential issues before they arise
- Oversee the ordering and purchasing of supplies needed for the villa as well as maintaining an organized inventory
- Collaborate closely with the Operations Manager to achieve operational objectives
- Ensure compliance with all property policies and procedures while maintaining high standards
- Prepare reports for the Operations Manager on villa performance, guest satisfaction, and operational challenges
Requirements:
- Indonesia Citizen
- Excellent written and verbal communication in English
- Proven at least 3 years of experience working as a Villa Manager or in a related position
- Proven experience managing teams with strong leadership and organizational skills
- Comprehensive knowledge of property maintenance and daily operational management in a luxury setting
- Exceptional guest service and problem-solving skills with the ability to handle guest complaints and challenges effectively
- Strong attention to detail and the ability to uphold the highest standards of cleanliness, maintenance and guest satisfaction
- Experience managing luxury properties including long-term tenants and short-term vacation rentals (e.g., Airbnb)
- Excellent interpersonal skills with the ability to collaborate effectively with team members and guests
- Proactive in anticipating potential issues and addressing them promptly
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.