A Villa Management & Development Company in Ungasan, Bali is looking for a talented and enthusiastic Villa Manager (Full-time, Hybrid)
Responsibilities:
- Oversee all bookings and manage reservations via Airbnb, Booking.com and other OTA platforms
- Provide excellent customer service to guests including check-in/check-out and handling special requests
- Address and resolve guest complaints swiftly and professionally to maintain high satisfaction levels
- Schedule and supervise villa staff to ensure optimal guest experience and smooth daily operations
- Conduct regular staff meetings and training to uphold service standards and ensure staff performance
- Handle villa supplies as well as ensuring adequate stock for guests and staff needs
- Coordinate maintenance tasks and work with local contacts such as neighbors and the banjar especially in a new villa environment with nearby construction
- Actively source long-term renters as well as offering monthly or yearly rental agreements
- Manage villa listings on platforms such as Airbnb, Booking.com and other OTAs
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven experience working as a Villa Manager or in a similar role
- Proven background in villa management or hospitality ideally with experience in both daily and long-term rental operations
- Strong familiarity with platforms like Airbnb, Booking.com, etc. including listing optimization and handling guest communications
- Ability to secure long-term tenants for monthly or yearly rentals
- Comfortable working in an environment with nearby construction as well as managing relationships with local contacts and handling operational needs
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
A Villa Management & Development Company in Ungasan, Bali is looking for a talented and enthusiastic Villa Manager (Full-time, Hybrid)
Responsibilities:
- Oversee all bookings and manage reservations via Airbnb, Booking.com and other OTA platforms
- Provide excellent customer service to guests including check-in/check-out and handling special requests
- Address and resolve guest complaints swiftly and professionally to maintain high satisfaction levels
- Schedule and supervise villa staff to ensure optimal guest experience and smooth daily operations
- Conduct regular staff meetings and training to uphold service standards and ensure staff performance
- Handle villa supplies as well as ensuring adequate stock for guests and staff needs
- Coordinate maintenance tasks and work with local contacts such as neighbors and the banjar especially in a new villa environment with nearby construction
- Actively source long-term renters as well as offering monthly or yearly rental agreements
- Manage villa listings on platforms such as Airbnb, Booking.com and other OTAs
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven experience working as a Villa Manager or in a similar role
- Proven background in villa management or hospitality ideally with experience in both daily and long-term rental operations
- Strong familiarity with platforms like Airbnb, Booking.com, etc. including listing optimization and handling guest communications
- Ability to secure long-term tenants for monthly or yearly rentals
- Comfortable working in an environment with nearby construction as well as managing relationships with local contacts and handling operational needs
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.