Responsibilities:
- Address and resolve customer complaints in a timely and professional manner.
- Responsible for managing all interactions with Dinas Peternakan as well as ensuring that all necessary licenses are processed and maintained
- Assist with HR tasks, especially in the absence of the HR staff including managing employee relations
- Ensure the clinic maintains high standards of cleanliness by supervising and managing employees tasked with cleaning duties
- Oversee the receptionist staff, ensuring top-tier customer service is provided at all times
- Develop and implement strategies to drive the company’s growth and improve its operational efficiency
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven experience working as an Operations Manager or in a similar role
- Experience in Healthcare or veterinary services would be a plus
- Passionate about working in an environment that involves animal care
- Comfortable engaging in casual conversation to build relationships with customers and government representatives
- Ability to be assertive with staff to maintain operational standards and ensure all areas are clean and functioning
- Proactively address issues and come up with solutions without waiting for direction
- Honesty in all aspects of the job
- Comfortable with managing budgets, finances and operational costs
- Proven 5-10 years of experience in managing a team, with the ability to motivate and guide staff
- Willingness to grow and develop alongside the company
DIRECT APPLY; klara@balistaffsolutions.com
Responsibilities
- Customer Complaint Resolution
- Dinas Peternakan Liaison
- HR Support
- Clinic Cleanliness
- Reception Staff Oversight
Must Have
- Indonesian Citizenship
- Fluency in English
- Proven Experience in an Operations Manager role or similar capacity
- Experience in Healthcare or Veterinary Services
- Strong Leadership and Staff Management Skills
Nice to have
- Passionate about Animal Care
- Ability to Engage in Casual Conversations
- Assertive with Staff
- Comfortable with Budget and Financial Management
What's great in the job?
- Annual Leave
- THR
- BPJS
- Bonus
- Salary Range ; IDR 10-15mill basic salary
Responsibilities:
- Address and resolve customer complaints in a timely and professional manner.
- Responsible for managing all interactions with Dinas Peternakan as well as ensuring that all necessary licenses are processed and maintained
- Assist with HR tasks, especially in the absence of the HR staff including managing employee relations
- Ensure the clinic maintains high standards of cleanliness by supervising and managing employees tasked with cleaning duties
- Oversee the receptionist staff, ensuring top-tier customer service is provided at all times
- Develop and implement strategies to drive the company’s growth and improve its operational efficiency
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven experience working as an Operations Manager or in a similar role
- Experience in Healthcare or veterinary services would be a plus
- Passionate about working in an environment that involves animal care
- Comfortable engaging in casual conversation to build relationships with customers and government representatives
- Ability to be assertive with staff to maintain operational standards and ensure all areas are clean and functioning
- Proactively address issues and come up with solutions without waiting for direction
- Honesty in all aspects of the job
- Comfortable with managing budgets, finances and operational costs
- Proven 5-10 years of experience in managing a team, with the ability to motivate and guide staff
- Willingness to grow and develop alongside the company
DIRECT APPLY; klara@balistaffsolutions.com
Responsibilities
- Customer Complaint Resolution
- Dinas Peternakan Liaison
- HR Support
- Clinic Cleanliness
- Reception Staff Oversight
Must Have
- Indonesian Citizenship
- Fluency in English
- Proven Experience in an Operations Manager role or similar capacity
- Experience in Healthcare or Veterinary Services
- Strong Leadership and Staff Management Skills
Nice to have
- Passionate about Animal Care
- Ability to Engage in Casual Conversations
- Assertive with Staff
- Comfortable with Budget and Financial Management
What's great in the job?
- Annual Leave
- THR
- BPJS
- Bonus
- Salary Range ; IDR 10-15mill basic salary