Reservation & Sales Specialist

Ketewel, Bali
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A Scuba Company in Ketewel, Bali is looking for a talented and enthusiastic Reservation Agent (Full-time)

 Responsibilities:

  1. Take and manage bookings using Inseanq booking software
  2. Coordinate guest details and requirements with the Komodo and Raja Ampat teams to ensure a smooth guest experience
  3. Respond promptly to guest inquiries via email as well as addressing questions and concerns
  4. Send reminders to guests regarding trip plans, payments and other essential information
  5. Use Trello for task management and coordination

Requirements:

  1. Indonesian citizen
  2. Excellent in written and spoken English communication
  3. Proven experience working as a Reservation Agent or in similar role
  4. Prior experience with any booking management system
  5. Strong attention to details to ensure accuracy in bookings and communications
  6. Ability to stay on top of multiple inquiries, bookings and follow-ups
  7. Comfortable working independently with remote teams