Reservation and Sales Specialist

Sanur, Bali
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A Scuba Company in Sanur, Bali is looking for a talented and enthusiastic Reservation and Sales Specialist (Full Time, on-site)

 

Responsibilities:

  • Address inquiries from potential guests promptly and professionally
  • Process reservation requests and guide guests through the booking process
  • Cultivate and maintain strong relationships with customers to ensure high levels of satisfaction
  • Actively promote the Company’s services and assist guests in selecting the most suitable packages
  • Highlight special offers and packages to encourage bookings
  • Keep abreast of industry trends and emerging diving destinations to provide updated information to guests
  • Work towards and exceed sales targets through effective sales techniques and customer interactions
  • Work closely with sales and marketing teams to enhance promotional efforts and sales strategies

 

Requirements:

  • Indonesian citizen
  • Fluent in written and spoken English communication
  • Proven at least 3 years of experience working as a Reservation and Sales Specialist or in a similar role
  • Demonstrable success in sales preferably within the diving or hospitality sector
  • Exceptional customer service skills to build and maintain strong customer relationships
  • Excellent communication skills for effective interaction with guests
  • Ability to collaborate effectively within a team-oriented environment
  • Strong organizational skills with a keen eye for detail to ensure accurate bookings and record-keeping
  • Experience in the diving industry would be a plus