A Property Development and Management in Labuan Bajo is looking for a talented and enthusiastic Operations Manager (Full-time)
Responsibilities:
- Oversee daily operations across all departments as well as ensure smooth workflows and high service standards
- Maintain operational efficiency while prioritizing guest satisfaction
- Develop and enforce operational policies and procedures aligned with the resort's vision and eco-friendly principles
- Continuously improve processes to enhance sustainability and service excellence
- Ensure adherence to safety, hygiene, and environmental standards
- Conduct regular audits and implement corrective measures as needed
- Monitor guest satisfaction metrics and address escalated complaints or special requests promptly
- Collaborate with the team to create memorable guest experience
- Analyze financial reports and identify areas for improvement
- Develop and implement strategies to achieve profitability and efficiency targets
Requirements
- Indonesia Citizen
- Excellent written and verbal communication in English
- Proven at least 5 years of experience working as an Operations Manager or in a related position within the hospitality industry preferably in luxury or eco-resorts
- Energetic and innovative with a passion for exploring and creating new opportunities
- Strong leadership and organizational skills
- Excellent problem-solving abilities and attention to details
- Willingness to relocate with travel expenses provided for out-of-town candidates
Responsibilities
- Oversee daily operations
- Maintain operational efficiency
- Develop and enforce operational policies and procedures
- Conduct regular audits
- Monitor guest satisfaction metrics
Must Have
- Indonesia Citizen
- Minimum 5 years of experience
- Fluency in English
- Strong leadership and organizational skills
- Problem-solving abilities and attention to detail
Nice to have
- Energetic and innovative
- Experience in sustainability and eco-friendly practices
- Ability to analyze financial reports
- Willingness to relocate
A Property Development and Management in Labuan Bajo is looking for a talented and enthusiastic Operations Manager (Full-time)
Responsibilities:
- Oversee daily operations across all departments as well as ensure smooth workflows and high service standards
- Maintain operational efficiency while prioritizing guest satisfaction
- Develop and enforce operational policies and procedures aligned with the resort's vision and eco-friendly principles
- Continuously improve processes to enhance sustainability and service excellence
- Ensure adherence to safety, hygiene, and environmental standards
- Conduct regular audits and implement corrective measures as needed
- Monitor guest satisfaction metrics and address escalated complaints or special requests promptly
- Collaborate with the team to create memorable guest experience
- Analyze financial reports and identify areas for improvement
- Develop and implement strategies to achieve profitability and efficiency targets
Requirements
- Indonesia Citizen
- Excellent written and verbal communication in English
- Proven at least 5 years of experience working as an Operations Manager or in a related position within the hospitality industry preferably in luxury or eco-resorts
- Energetic and innovative with a passion for exploring and creating new opportunities
- Strong leadership and organizational skills
- Excellent problem-solving abilities and attention to details
- Willingness to relocate with travel expenses provided for out-of-town candidates
Responsibilities
- Oversee daily operations
- Maintain operational efficiency
- Develop and enforce operational policies and procedures
- Conduct regular audits
- Monitor guest satisfaction metrics
Must Have
- Indonesia Citizen
- Minimum 5 years of experience
- Fluency in English
- Strong leadership and organizational skills
- Problem-solving abilities and attention to detail
Nice to have
- Energetic and innovative
- Experience in sustainability and eco-friendly practices
- Ability to analyze financial reports
- Willingness to relocate