Operations Manager

Pererenan
0 - 20,000,000 IDR

A Clothing Shop in Pererenan, Bali is looking for a talented and enthusiastic Operational Manager (Full-time)

Responsibilities:

  • Supervise daily operations across retail stores, warehouse and online fulfillment
  • Ensure all SOPs and company standards are consistently followed
  • Optimize workflows and improve operational efficiency across departments
  • Manage, lead, and support retail staff, warehouse teams, and customer service personnel
  • Create schedules, delegate tasks and ensure adequate staffing across operations
  • Provide coaching, performance feedback and regular team evaluations
  • Monitor inventory levels and ensure accurate stock management
  • Coordinate with production and purchasing to ensure timely restocking and delivery
  • Oversee quality control processes to maintain high product standards
  • Prepare operational reports and track KPIs (sales, efficiency, customer satisfaction, etc.)
  • Provide insights and suggestions to improve operational processes

Requirements:

  • Indonesia Citizen 
  • Good written and verbal communication in English
  • Proven at least 3 years of experience working as an Operational Manager or in a related position
  • Strong leadership and team management experience
  • Excellent organizational and problem-solving skills
  • strong personality—confident, decisive, and professional
  • Passion for fashion and customer experience
  • Familiar with POS systems, basic stock systems, and operational tools