Operations Manager

A Chinese Restaurant in Berawa is looking for a talented and enthusiastic Operations Manager (Full-time)

Responsibilities:

1. Manage and supervise the day-to-day operations of the restaurant across all locations
2. Ensure all staff adhere to established SOPs for floor and kitchen activities
3. Address operational challenges and implement solutions efficiently
4. Provide clear direction and support to location managers and their teams
5. Foster a positive working environment to motivate and engage employees
6. Recruit, train and develop team members to ensure operational excellence
7. Build strong interpersonal relationships with staff while maintaining professionalism
8. Monitor and maintain high standards of service and food quality
9. Ensure all locations provide a consistent and excellent guest experience
10. Ensure all operations comply with local health and safety regulations
11. Conduct regular inspections to uphold cleanliness and operational standards
12. Regularly report operational updates and challenges to senior management
13. Communicate effectively with location teams to align goals and expectations

Requirements:

1. Indonesian citizen
2. Excellent written and verbal communication in English
3. Proven at least 3 years of experience working as an Operations Manager or in a related position  
4. preferably in the F&B industry
5. Strong leadership, organizational and problem-solving skills
6. Effective communicator with a strong understanding of people management
7. Ability to manage multiple locations and work under pressure