Responsibilities:
- Engage warmly with guests, greet them upon arrival and ensure they have a positive experience
- Assist in maintaining a clean, organized and inviting space
- Assist the manager in managing the flow of the café area, support customer service and address guest needs promptly
- Assist with booking requests, scheduling and any necessary follow-up
- Support the manager in tracking costs and handling supplier payments
- Build rapport with customers and be available to address questions or concerns
- Provide assistance on various tasks as well as focusing on operational support and guest interaction
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven experience working as an Operations Assistant or in a similar role
- Ability to communicate clearly with guests and team members
- A welcoming demeanor and a customer-first approach
- A willingness to take initiative and handle tasks independently
- Open to acquiring new skills and adapting to various tasks
- Strong interpersonal skills and a genuine desire to enhance the guest experience
Responsibilities:
- Engage warmly with guests, greet them upon arrival and ensure they have a positive experience
- Assist in maintaining a clean, organized and inviting space
- Assist the manager in managing the flow of the café area, support customer service and address guest needs promptly
- Assist with booking requests, scheduling and any necessary follow-up
- Support the manager in tracking costs and handling supplier payments
- Build rapport with customers and be available to address questions or concerns
- Provide assistance on various tasks as well as focusing on operational support and guest interaction
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven experience working as an Operations Assistant or in a similar role
- Ability to communicate clearly with guests and team members
- A welcoming demeanor and a customer-first approach
- A willingness to take initiative and handle tasks independently
- Open to acquiring new skills and adapting to various tasks
- Strong interpersonal skills and a genuine desire to enhance the guest experience