Responsibilities:
- Collaborate closely with a Travel Designer to assist with the coordination and operations of trips, from initial quotes to final confirmations as well as providing customer service, on-the-ground support and post-trip follow-up
- Communicate with suppliers across Indonesia to ensure services align with company guidelines and quality standards
- Take responsibility for preparing accurate quotes as well as ensuring data accuracy and offering clients high-quality experiences at good value
- Confirm bookings for hotels, tours, activities, transportation and other travel and concierge services
- Maintain up-to-date and accurate information on all confirmed services for smooth trip execution
- Finalize detailed itineraries, ensuring all information and documentation are accurate and presented in line with the company’s voice
- Assist with other operational tasks as needed
- Potentially take responsibility for the company’s emergency phone number on a rotational basis
Requirements:
- Indonesian citizen
- Excellent in written and spoken English and Spanish communication
- Proven of working experience as an Itinerary Consultant or in a similar role
- A passion for travel and a genuine curiosity for different cultures
- Creativity, resourcefulness and initiative in trip planning
- Ability to quickly solve problems, make decisions under pressure and find new solutions when needed
- Strong interpersonal skills, with the ability to listen, communicate clearly and build trust with clients and partners
- Proficiency in managing trip costs with composure and reliability
- Strong teamwork skills with the ability to work independently and take ownership of tasks
- Proven track record in hospitality, events or travel with a commitment to delivering excellent service and exceeding expectations
- Proficiency with Microsoft Office tools
- Highly detail-oriented, energetic and proactive in finding and presenting solutions
- A desire to grow in the travel industry with a career progression plan available for the right candidate
Responsibilities:
- Collaborate closely with a Travel Designer to assist with the coordination and operations of trips, from initial quotes to final confirmations as well as providing customer service, on-the-ground support and post-trip follow-up
- Communicate with suppliers across Indonesia to ensure services align with company guidelines and quality standards
- Take responsibility for preparing accurate quotes as well as ensuring data accuracy and offering clients high-quality experiences at good value
- Confirm bookings for hotels, tours, activities, transportation and other travel and concierge services
- Maintain up-to-date and accurate information on all confirmed services for smooth trip execution
- Finalize detailed itineraries, ensuring all information and documentation are accurate and presented in line with the company’s voice
- Assist with other operational tasks as needed
- Potentially take responsibility for the company’s emergency phone number on a rotational basis
Requirements:
- Indonesian citizen
- Excellent in written and spoken English and Spanish communication
- Proven of working experience as an Itinerary Consultant or in a similar role
- A passion for travel and a genuine curiosity for different cultures
- Creativity, resourcefulness and initiative in trip planning
- Ability to quickly solve problems, make decisions under pressure and find new solutions when needed
- Strong interpersonal skills, with the ability to listen, communicate clearly and build trust with clients and partners
- Proficiency in managing trip costs with composure and reliability
- Strong teamwork skills with the ability to work independently and take ownership of tasks
- Proven track record in hospitality, events or travel with a commitment to delivering excellent service and exceeding expectations
- Proficiency with Microsoft Office tools
- Highly detail-oriented, energetic and proactive in finding and presenting solutions
- A desire to grow in the travel industry with a career progression plan available for the right candidate