Itinerary Consultant

Canggu
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A Luxury Travel Agency in Canggu, Bali is looking for a talented and enthusiastic Itinerary Consultant (Full time)

 Responsibilities:

  1. Collaborate closely with a Travel Designer to assist with the coordination and operations of trips, from initial quotes to final confirmations as well as providing customer service, on-the-ground support and post-trip follow-up
  2. Communicate with suppliers across Indonesia to ensure services align with company guidelines and quality standards
  3. Take responsibility for preparing accurate quotes as well as ensuring data accuracy and offering clients high-quality experiences at good value
  4. Confirm bookings for hotels, tours, activities, transportation and other travel and concierge services
  5. Maintain up-to-date and accurate information on all confirmed services for smooth trip execution
  6. Finalize detailed itineraries, ensuring all information and documentation are accurate and presented in line with the company’s voice
  7. Assist with other operational tasks as needed
  8. Potentially take responsibility for the company’s emergency phone number on a rotational basis

Requirements:

  1. Indonesian citizen
  2. Excellent in written and spoken English and Spanish communication
  3. Proven of working experience as an Itinerary Consultant or in a similar role
  4. A passion for travel and a genuine curiosity for different cultures
  5. Creativity, resourcefulness and initiative in trip planning
  6. Ability to quickly solve problems, make decisions under pressure and find new solutions when needed
  7. Strong interpersonal skills, with the ability to listen, communicate clearly and build trust with clients and partners
  8. Proficiency in managing trip costs with composure and reliability
  9. Strong teamwork skills with the ability to work independently and take ownership of tasks
  10. Proven track record in hospitality, events or travel with a commitment to delivering excellent service and exceeding expectations
  11. Proficiency with Microsoft Office tools
  12. Highly detail-oriented, energetic and proactive in finding and presenting solutions
  13. A desire to grow in the travel industry with a career progression plan available for the right candidate