A Luxury Villa in Uluwatu, Bali is looking for a talented and enthusiastic Guest Relations Officer (Full-time)
Responsibilities:
- Cook simple meals if necessary
- Welcome guests upon arrival and provide a tour of the villa
- Ensure guests have a smooth check-in and check-out experience
- Address guest inquiries, requests, and concerns promptly and professionally
- Assist guests with recommendations for activities, dining and local attractions
- Coordinate with housekeeping and maintenance teams to ensure the villa is in top condition
- Handle guest complaints and resolve issues efficiently
- Maintain records of guest feedback and report any major concerns to management
- Provide a warm and hospitable atmosphere to enhance the guest experience
Requirements:
- Indonesian citizen
- Excellent written and verbal communication in English
- Proven experience working as a Guest Relations Officer or in a related position
- Experience in high-end villas
- Excellent English communication skills
- Strong teamwork and collaboration abilities
- Charismatic, self-confident, and firm in guest interactions
- Warm and hospitable personality
- Ability to cook would be a plus
A Luxury Villa in Uluwatu, Bali is looking for a talented and enthusiastic Guest Relations Officer (Full-time)
Responsibilities:
- Cook simple meals if necessary
- Welcome guests upon arrival and provide a tour of the villa
- Ensure guests have a smooth check-in and check-out experience
- Address guest inquiries, requests, and concerns promptly and professionally
- Assist guests with recommendations for activities, dining and local attractions
- Coordinate with housekeeping and maintenance teams to ensure the villa is in top condition
- Handle guest complaints and resolve issues efficiently
- Maintain records of guest feedback and report any major concerns to management
- Provide a warm and hospitable atmosphere to enhance the guest experience
Requirements:
- Indonesian citizen
- Excellent written and verbal communication in English
- Proven experience working as a Guest Relations Officer or in a related position
- Experience in high-end villas
- Excellent English communication skills
- Strong teamwork and collaboration abilities
- Charismatic, self-confident, and firm in guest interactions
- Warm and hospitable personality
- Ability to cook would be a plus