A Chinese Restaurant in Berawa is looking for a talented and enthusiastic Floor Coordinator (Full-time)
Responsibilities:
- Ensure the floor and bar areas operate efficiently during shifts
- Monitor cleanliness, hygiene and adherence to service standards
- Address and resolve customer complaints or concerns promptly and professionally
- Lead by example to provide exceptional customer service
- Train and motivate staff to deliver a personalized guest experience
- Manage and oversee bar and floor staff during shifts
- Conduct recruitment, onboarding and training of new team members
- Create and manage weekly staff schedules to ensure adequate coverage
- Collaborate with the management team to achieve sales targets
- Ensure all team members adhere to company policies, health and safety regulations
Requirements:
- Indonesian citizen
- Excellent written and verbal communication in English
- Proven experience working as a Floor Coordinator or in a related position
- Strong understanding of bar and floor operations including service and inventory management
- Excellent leadership, communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- Proficiency in scheduling software and point-of-sale systems would be a plus
- Flexible availability, including evenings, weekends and holidays
A Chinese Restaurant in Berawa is looking for a talented and enthusiastic Floor Coordinator (Full-time)
Responsibilities:
- Ensure the floor and bar areas operate efficiently during shifts
- Monitor cleanliness, hygiene and adherence to service standards
- Address and resolve customer complaints or concerns promptly and professionally
- Lead by example to provide exceptional customer service
- Train and motivate staff to deliver a personalized guest experience
- Manage and oversee bar and floor staff during shifts
- Conduct recruitment, onboarding and training of new team members
- Create and manage weekly staff schedules to ensure adequate coverage
- Collaborate with the management team to achieve sales targets
- Ensure all team members adhere to company policies, health and safety regulations
Requirements:
- Indonesian citizen
- Excellent written and verbal communication in English
- Proven experience working as a Floor Coordinator or in a related position
- Strong understanding of bar and floor operations including service and inventory management
- Excellent leadership, communication and interpersonal skills
- Ability to work under pressure in a fast-paced environment
- Proficiency in scheduling software and point-of-sale systems would be a plus
- Flexible availability, including evenings, weekends and holidays