Floor Supervisor

Canggu, Bali
6,000,000 - 10,000,000 IDR

 A Chinese Restaurant in Berawa is looking for a talented and enthusiastic Floor Coordinator (Full-time)

 

Responsibilities:

  • Ensure the floor and bar areas operate efficiently during shifts
  • Monitor cleanliness, hygiene and adherence to service standards
  • Address and resolve customer complaints or concerns promptly and professionally
  • Lead by example to provide exceptional customer service
  • Train and motivate staff to deliver a personalized guest experience
  • Manage and oversee bar and floor staff during shifts
  • Conduct recruitment, onboarding and training of new team members
  • Create and manage weekly staff schedules to ensure adequate coverage
  • Collaborate with the management team to achieve sales targets
  • Ensure all team members adhere to company policies, health and safety regulations

 

Requirements:

 

  • Indonesian citizen
  • Excellent written and verbal communication in English
  • Proven experience working as a Floor Coordinator or in a related position  
  • Strong understanding of bar and floor operations including service and inventory management
  • Excellent leadership, communication and interpersonal skills
  • Ability to work under pressure in a fast-paced environment
  • Proficiency in scheduling software and point-of-sale systems would be a plus
  • Flexible availability, including evenings, weekends and holidays