A Chinese Restaurant in Berawa is looking for a talented and enthusiastic Floor Supervisor (Full-time)
Responsibilities:
· Ensure the floor and bar areas operate efficiently during shifts
· Monitor cleanliness, hygiene and adherence to service standards
· Address and resolve customer complaints or concerns promptly and professionally
· Lead by example to provide exceptional customer service
· Train and motivate staff to deliver a personalized guest experience
· Manage and oversee bar and floor staff during shifts
· Conduct recruitment, onboarding and training of new team members
· Create and manage weekly staff schedules to ensure adequate coverage
· Collaborate with the management team to achieve sales targets
· Ensure all team members adhere to company policies, health and safety regulations
Requirements:
Indonesian citizen
Excellent written and verbal communication in English
Proven experience working as a Floor Coordinator or in a related position
Strong understanding of bar and floor operations including service and inventory management
Excellent leadership, communication and interpersonal skills
Ability to work under pressure in a fast-paced environment
Proficiency in scheduling software and point-of-sale systems would be a plus
Flexible availability, including evenings, weekends and holidays
A Chinese Restaurant in Berawa is looking for a talented and enthusiastic Floor Supervisor (Full-time)
Responsibilities:
· Ensure the floor and bar areas operate efficiently during shifts
· Monitor cleanliness, hygiene and adherence to service standards
· Address and resolve customer complaints or concerns promptly and professionally
· Lead by example to provide exceptional customer service
· Train and motivate staff to deliver a personalized guest experience
· Manage and oversee bar and floor staff during shifts
· Conduct recruitment, onboarding and training of new team members
· Create and manage weekly staff schedules to ensure adequate coverage
· Collaborate with the management team to achieve sales targets
· Ensure all team members adhere to company policies, health and safety regulations
Requirements:
Indonesian citizen
Excellent written and verbal communication in English
Proven experience working as a Floor Coordinator or in a related position
Strong understanding of bar and floor operations including service and inventory management
Excellent leadership, communication and interpersonal skills
Ability to work under pressure in a fast-paced environment
Proficiency in scheduling software and point-of-sale systems would be a plus
Flexible availability, including evenings, weekends and holidays