Floor Supervisor

Kerobokan, Bali
6 - 10 IDR

A Chinese Restaurant in Berawa is looking for a talented and enthusiastic Floor Supervisor (Full-time) 

Responsibilities:
·       Ensure the floor and bar areas operate efficiently during shifts
·       Monitor cleanliness, hygiene and adherence to service standards
·       Address and resolve customer complaints or concerns promptly and professionally
·       Lead by example to provide exceptional customer service
·       Train and motivate staff to deliver a personalized guest experience
·       Manage and oversee bar and floor staff during shifts
·       Conduct recruitment, onboarding and training of new team members
·       Create and manage weekly staff schedules to ensure adequate coverage
·       Collaborate with the management team to achieve sales targets
·       Ensure all team members adhere to company policies, health and safety regulations
 


Requirements:
  • Indonesian citizen
  • Excellent written and verbal communication in English
  • Proven experience working as a Floor Coordinator or in a related position  
  • Strong understanding of bar and floor operations including service and inventory management
  • Excellent leadership, communication and interpersonal skills
  • Ability to work under pressure in a fast-paced environment
  • Proficiency in scheduling software and point-of-sale systems would be a plus
  • Flexible availability, including evenings, weekends and holidays