A Motorcycle Rental Company in Bali is looking for a talented and enthusiastic E- Commerce Admin (Full-time)
Responsibilities:
- Build and implement processes from scratch including order handling scripts, response templates and internal workflows
- Manage product assortment including upload new items, update descriptions and monitor stock and pricing
- Respond to inquiries and support tickets
- Resolve disputes in a professional and timely manner
- Maintain a high standard of customer satisfaction
- Track shipments and returns
- Liaise with couriers to ensure timely delivery
- Prepare regular reports and insights for continuous improvement
- Automate workflows using Notion, Google Sheets, and CRM tools
Requirements:
- Indonesia Citizen
- Excellent written and verbal communication in English
- Proven at least 3 years of experience working as an Ecommerce Admin or in a related position
- Experience in motorcycle parts e-commerce would be a plus
- Basic understanding of taxation and online commerce regulations
- Strong organizational and multitasking abilities
- Clear communication and a customer-first mindset
A Motorcycle Rental Company in Bali is looking for a talented and enthusiastic E- Commerce Admin (Full-time)
Responsibilities:
- Build and implement processes from scratch including order handling scripts, response templates and internal workflows
- Manage product assortment including upload new items, update descriptions and monitor stock and pricing
- Respond to inquiries and support tickets
- Resolve disputes in a professional and timely manner
- Maintain a high standard of customer satisfaction
- Track shipments and returns
- Liaise with couriers to ensure timely delivery
- Prepare regular reports and insights for continuous improvement
- Automate workflows using Notion, Google Sheets, and CRM tools
Requirements:
- Indonesia Citizen
- Excellent written and verbal communication in English
- Proven at least 3 years of experience working as an Ecommerce Admin or in a related position
- Experience in motorcycle parts e-commerce would be a plus
- Basic understanding of taxation and online commerce regulations
- Strong organizational and multitasking abilities
- Clear communication and a customer-first mindset