Responsibilities:
- Manage and operate the showroom on a daily basis as well as ensuring smooth operations and a welcoming atmosphere for customers
- Maintain visual merchandising displays to promote sales and showcase products as well as ensuring an attractive and inviting environment
- Oversee inventory management, ensuring showroom displays are well-stocked, clean and organized at all times
- Develop and implement effective sales strategies to achieve monthly and annual revenue goals, driving showroom performance
- Handle customer complaints and inquiries professionally as well as ensuring issues are resolved in a timely manner and maintaining high customer satisfaction
- Collaborate with internal teams including sales, warehouse and finance to ensure seamless day-to-day operations and customer service
- Manage and mentor the showroom staff as well as fostering a positive work environment and ensuring team alignment with company goals
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven working experience as a Brand Customer Manager or in a similar role
- Bachelor's degree in design or architecture would be a plus
- Minimum 5 years of experience in Retail Sales or Showroom management with a proven track record of success
- Strong leadership, communication and problem-solving skills with the ability to lead and motivate a team
- Ability to analyze data and make strategic decisions to drive sales and improve customer service
- Proficient in using computers and software applications
- Experience with showroom management software would be a plus
- Flexibility in working schedules, including weekends and holidays as required
- Familiarity with design, architecture building materials or property
Responsibilities:
- Manage and operate the showroom on a daily basis as well as ensuring smooth operations and a welcoming atmosphere for customers
- Maintain visual merchandising displays to promote sales and showcase products as well as ensuring an attractive and inviting environment
- Oversee inventory management, ensuring showroom displays are well-stocked, clean and organized at all times
- Develop and implement effective sales strategies to achieve monthly and annual revenue goals, driving showroom performance
- Handle customer complaints and inquiries professionally as well as ensuring issues are resolved in a timely manner and maintaining high customer satisfaction
- Collaborate with internal teams including sales, warehouse and finance to ensure seamless day-to-day operations and customer service
- Manage and mentor the showroom staff as well as fostering a positive work environment and ensuring team alignment with company goals
Requirements:
- Indonesian citizen
- Excellent in written and spoken English communication
- Proven working experience as a Brand Customer Manager or in a similar role
- Bachelor's degree in design or architecture would be a plus
- Minimum 5 years of experience in Retail Sales or Showroom management with a proven track record of success
- Strong leadership, communication and problem-solving skills with the ability to lead and motivate a team
- Ability to analyze data and make strategic decisions to drive sales and improve customer service
- Proficient in using computers and software applications
- Experience with showroom management software would be a plus
- Flexibility in working schedules, including weekends and holidays as required
- Familiarity with design, architecture building materials or property