Cafe Supervisor

Kerobokan, Bali
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A Wellness Company in Cemagi is looking for a Cafe Supervisor


Responsibilities: 

  • Assist in overseeing the day-to-day operations of the café, ensuring a smooth and efficient workflow

  • Coordinate with the Café Manager to manage inventory, order supplies and maintain stock levels

  • Supervise café staff during shifts as well as providing guidance and support to ensure they perform their duties effectively

  • Assist in training new employees and conducting ongoing training to maintain service standards

  • Ensure that all customers receive prompt and friendly service, addressing any issues or complaints in a professional manner

  • Monitor the dining area to ensure customers are satisfied with their experience

  • Ensure that all food and beverages are prepared according to the café’s standards of quality and presentation

  • Monitor the consistency of products served, providing feedback to staff to maintain high standards

  • Assist with daily cash handling procedures, including cash register reconciliation and deposits

  • Ensure that all health, safety and sanitation standards are strictly adhered to within the café

  • Serve as a point of contact between the café staff and management, ensuring clear communication regarding expectations and procedures

Requirements:

  • Indonesian citizen

  • Excellent in written and spoken English communication 

  • Proven experience working as a Café Supervisor or in a similar role 

  • Strong leadership and interpersonal skills, with the ability to motivate and manage a team.

  • Excellent customer service skills, with a commitment to providing a positive customer experience

  • Good organizational skills and the ability to multitask in a fast-paced environment

  • Basic understanding of financial management including cash handling and cost control

  • Knowledge of health and safety regulations related to food service

  • Proficiency in point-of-sale (POS) systems and basic computer skills

 

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise