Cafe Supervisor

Seseh, Bali
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A Wellness Company in Seseh, Bali is looking for a talented Cafe Supervisor (Full-Time, Bali Based)

Responsibilities: 

  1. Assist in overseeing the day-to-day operations of the café, ensuring a smooth and efficient workflow

  2. Coordinate with the Café Manager to manage inventory, order supplies and maintain stock levels

  3. Supervise café staff during shifts as well as providing guidance and support to ensure they perform their duties effectively

  4. Assist in training new employees and conducting ongoing training to maintain service standards

  5. Ensure that all customers receive prompt and friendly service, addressing any issues or complaints in a professional manner

  6. Monitor the dining area to ensure customers are satisfied with their experience

  7. Ensure that all food and beverages are prepared according to the café’s standards of quality and presentation

  8. Monitor the consistency of products served, providing feedback to staff to maintain high standards

  9. Assist with daily cash handling procedures, including cash register reconciliation and deposits

  10. Ensure that all health, safety and sanitation standards are strictly adhered to within the café

  11. Serve as a point of contact between the café staff and management, ensuring clear communication regarding expectations and procedures

Requirements:

  1. Indonesian citizen

  2. Excellent in written and spoken English communication 

  3. Proven experience working as a Café Supervisor or in a similar role 

  4. Strong leadership and interpersonal skills, with the ability to motivate and manage a team.

  5. Excellent customer service skills, with a commitment to providing a positive customer experience

  6. Good organizational skills and the ability to multitask in a fast-paced environment

  7. Basic understanding of financial management including cash handling and cost control

  8. Knowledge of health and safety regulations related to food service

  9. Proficiency in point-of-sale (POS) systems and basic computer skills