Cafe Manager

Seseh, Bali
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 A Wellness company in Seseh, Bali is looking for a talented Cafe Manager (Full-Time, Bali Based)

Responsibilities: 

  1. Oversee the day-to-day operations of the café, ensuring smooth and efficient service

  2. Manage inventory levels, place orders and ensure the availability of all necessary ingredients and supplies

  3. Maintain cleanliness and organization in all areas of the café including the kitchen, dining area and storage

  4. Recruit, train and supervise café staff including baristas, servers and kitchen staff

  5. Schedule shifts, manage attendance and ensure adequate staffing levels during peak hours

  6. Ensure high standards of customer service are consistently delivered as well as addressing any customer complaints or issues promptly

  7. Create a welcoming atmosphere for customers, building relationships and encouraging repeat business

  8. Monitor and control operating costs including labor, food and supply costs to maximize profitability

  9. Collaborate with the kitchen team to develop and update the menu, ensuring a variety of high-quality offerings

  10. Build and maintain strong relationships with suppliers and vendors to ensure timely delivery of quality products

  11. Develop and implement marketing strategies to attract new customers and retain existing ones

Requirements:

  1. Indonesian citizen

  2. Excellent in written and spoken English communication 

  3. Proven at least 2 years of experience working as a Café Manager or in a similar role 

  4. Strong leadership and team management skills, with the ability to inspire and motivate staff

  5. Excellent customer service skills, with a focus on creating a positive customer experience

  6. Strong organizational skills, with the ability to multitask and manage time effectively

  7. Basic financial acumen, including budgeting, cost control and cash handling