A Hospitality Company in Nusa Ceningan, Bali is looking for a talented and enthusiastic Assistant Operations Manager (Full-time)

Responsibilities:

1. Serve as the acting Manager when the Operations Manager is unavailable as well as managing all operational tasks
2. Assist the Manager with resolving operational issues and implementing solutions
3. Plan and facilitate meetings, team-building sessions and training as required
4. Respond promptly to queries from staff, customers and other stakeholders, ensuring excellent communication
5. Deliver exceptional customer service and nurture vendor relationships to sustain business partnerships
6. Organize and maintain accurate documentation, including forms, logs and order records
7. Assist in recruitment, onboarding and team performance management
8. Conduct inventory checks and order office supplies to maintain operational readiness
9. Analyze operations to identify areas of improvement and recommend actionable changes
10. Manage resources across multiple venues as well as ensuring smooth and efficient operations
11. Utilize tools such as point-of-sale systems, scheduling software and other operational technologies to enhance productivity

 
Requirements:

1. Indonesian citizen
2. Excellent written and verbal communication in English
3. Proven at least 3 years of experience working as an Assistant Operations Manager or in a related position ideally in hospitality or events
4. Familiarity with managing multiple venues would be a plus
5. Proven leadership skills with the ability to motivate and guide teams effectively
6. Strong organizational and interpersonal skills to handle diverse tasks and teams
7. Proficiency in Microsoft Office tools (e. g., Word, Excel, PowerPoint)
8. Experience with data entry and record management (e.g., sales records, performance reviews)
9. Familiarity with operational tools like scheduling software, point-of-sale systems, etc
10. Basic financial acumen to manage budgets, control costs and improve profitability
11. Adaptive and eager to learn new technologies or approaches

You Need to Have

Strong Organizational & Time Management Skill

Problem-Solving & Decision-Making Skill

Excellent Communication Skill

Attention to Detail

Leadership & Team Management

Project Management Skill

FInancial Acumen

Adaptability and Flexibility

Data-Driven Mindset and Analytical Skills

Customer Service and Client Relations Skills

Conflict Resolution and Negotiation Skills

Resilience and Stress Management