Villa Operation Manager

Canggu
10,000,000 - 18,000,000 IDR

A Villa Rental in Canggu, Bali is looking for a talented and enthusiastic Operations Manager (Full-time)

Responsibilities:

  • Ensure all guests receive high-quality, personalized service throughout their stay
  • Recruit, train and supervise villa staff including housekeeping, front office, maintenance and drivers
  • Create and manage staff schedules to ensure adequate coverage across all properties
  • Conduct regular staff performance reviews, provide coaching and encourage professional growth
  •   Conduct regular villa inspections to ensure cleanliness, maintenance and readiness for guests 
  • Manage operational budgets, optimize expenses and maintain service quality
  • Oversee purchasing, vendor relationships and cost control
  • Work closely with reservations and sales teams to maximize occupancy and revenue 
  • Ensure staff compliance with company policies, service standards and safety procedures 
  • Guarantee compliance with local regulations, safety and hygiene standards 
  • Continuously identify opportunities for operational efficiency and enhanced guest satisfaction

Requirements:

  • Indonesian citizen
  • Proven at least 5 years working experience as an Operations Manager or in a similar role
  • Excellent written and verbal communication in English 
  • Proven leadership skills with experience managing diverse teams
  • Strong communication, organizational and interpersonal skills
  • Solid understanding of budgeting, cost control and vendor management
  • Excellent problem-solving abilities and keen attention to details