An IT Company in US is looking for a talented and enthusiastic Customer Success Coordinator (Full Time, Remote)Responsibilities:
- Manage and develop the app by coordinating with the internal team, following up on progress and ensuring all tasks are completed on time
- Provide excellent customer support including understanding the app’s functionality and offering accurate product assistance
- Handle product management tasks, ensuring smooth coordination between development, support and client needs
- Assist the client in organizing and managing the team, ensuring effective communication and workflow
- Identify and report issues or improvement opportunities related to product performance or team processes
Requirements:
- Indonesian citizen
- Proven working experience as an Product Specialist or similar role
- Excellent written and verbal communication in English
- Experience in product development and product support
- Intelligent, proactive and quick learner with strong attention to details
- Excellent communication and coordination skills
- Strong computer literacy and ability to adapt to various software tools
An IT Company in US is looking for a talented and enthusiastic Customer Success Coordinator (Full Time, Remote)
Responsibilities:
- Manage and develop the app by coordinating with the internal team, following up on progress and ensuring all tasks are completed on time
- Provide excellent customer support including understanding the app’s functionality and offering accurate product assistance
- Handle product management tasks, ensuring smooth coordination between development, support and client needs
- Assist the client in organizing and managing the team, ensuring effective communication and workflow
- Identify and report issues or improvement opportunities related to product performance or team processes
Requirements:
- Indonesian citizen
- Proven working experience as an Product Specialist or similar role
- Excellent written and verbal communication in English
- Experience in product development and product support
- Intelligent, proactive and quick learner with strong attention to details
- Excellent communication and coordination skills
- Strong computer literacy and ability to adapt to various software tools