Shop Manager

Berawa
8,000,000 - 10,000,000 IDR

A Bikini Store in Berawa, Bali is looking for a talented and enthusiastic Shop Manager (Full-time)

Responsibilities:

  • Assist the owner with operational tasks related to production, including coordination, monitoring progress and ensuring quality standards
  • Handle customer interactions professionally including replying to emails, managing inquiries and providing excellent after-sales support
  • Communicate with logistics partners and courier companies to ensure timely and accurate order fulfillment and delivery
  • Manage documentation, reports and maintain organized records to support business operations
  • Assist in managing and creating content for social media platforms, helping to build brand awareness and engage with the online community
  • Provide direct support to the owner in day-to-day management tasks and decision-making processes

Requirements:

  • Proven working experience as a Shop Manager or in a similar role
  • Excellent written and verbal communication in English
  • Strong computer literacy including email communication, spreadsheets and basic online tools
  • Background or experience in social media management would be a plus
  • Strong communication and interpersonal skills with a customer-focused mindset
  • Highly organized, detail-oriented and capable of handling multiple tasks