A Resort in Lombok is looking for a talented and enthusiastic Resort Manager (Full-time and On-site)
Responsibilities:
- Oversee budgeting, forecasting and financial planning processes
- Monitor key performance indicators (KPIs) and overall profitability
- Implement cost-control measures while optimizing revenue streams
- Define and execute the resort’s commercial and marketing strategies
- Identify and attract new market segments including retreats, wellness and lifestyle guests
- Develop and manage pricing strategies to maximize occupancy and profitability
- Conduct regular sales performance analyses and reporting against targets
- Create and implement action plans to address performance gaps
- Design and enhance guest experiences through innovative programs and services
- Explore and implement projects related to wellness, surf, yoga and fitness
- Recruit, lead, and develop key management team members
- Promote leadership excellence, staff training and talent retention initiatives
- Set and maintain high service standards aligned with the brand’s identity
- Monitor guest satisfaction through NPS, reviews and feedback surveys
Requirements:
- Indonesian citizen
- Proven at least 5 years of working experience as a Resort Manager or in a similar role
- Excellent written and verbal communication in English
- Proven experience in business development, sales and operations management
- Experience in wellness, surf, yoga, or gym-related projects would be a plus
- Strong people management and cross-departmental coordination skills
A Resort in Lombok is looking for a talented and enthusiastic Resort Manager (Full-time and On-site)
Responsibilities:
- Oversee budgeting, forecasting and financial planning processes
- Monitor key performance indicators (KPIs) and overall profitability
- Implement cost-control measures while optimizing revenue streams
- Define and execute the resort’s commercial and marketing strategies
- Identify and attract new market segments including retreats, wellness and lifestyle guests
- Develop and manage pricing strategies to maximize occupancy and profitability
- Conduct regular sales performance analyses and reporting against targets
- Create and implement action plans to address performance gaps
- Design and enhance guest experiences through innovative programs and services
- Explore and implement projects related to wellness, surf, yoga and fitness
- Recruit, lead, and develop key management team members
- Promote leadership excellence, staff training and talent retention initiatives
- Set and maintain high service standards aligned with the brand’s identity
- Monitor guest satisfaction through NPS, reviews and feedback surveys
Requirements:
- Indonesian citizen
- Proven at least 5 years of working experience as a Resort Manager or in a similar role
- Excellent written and verbal communication in English
- Proven experience in business development, sales and operations management
- Experience in wellness, surf, yoga, or gym-related projects would be a plus
- Strong people management and cross-departmental coordination skills