Operation Manager

Bali
12,000,000 - 17,000,000 IDR

A Property Management in Bali is looking for a talented and enthusiastic Operations Manager (Full-time, Remote, Bali Based)

Responsibilities:

  • Conduct pre- and post-guest inspections using detailed checklists and photographic documentation
  • Report damages, cleanliness issues or maintenance needs promptly
  • Ensure each villa is guest-ready and meets company standards before guest arrivals
  • Schedule, coordinate and quality-check local cleaners for consistency
  • Monitor linen services and stock of consumables
  • Escalate repeated quality issues or performance concerns to the Director
  • Maintain and grow a reliable network of tradespeople (electricians, plumbers, AC technicians, etc.)
  • Coordinate and supervise all repairs, preventive maintenance and servicing visits
  • Serve as the primary in-person point of contact for guest issues (lockouts, AC/power issues, etc.)
  • Provide regular updates and reports to the Director including incident logs, photos and contractor performance feedback
  • Maintain accurate digital records of cleaning schedules, maintenance tasks and property status 

Requirements:

  • Indonesian citizen
  • Proven working experience as an Operations Manager or in a similar role
  • Excellent written and verbal communication in English
  • Strong organisational, time management and problem-solving skills
  • Tech-savvy and proficient with property management software, WhatsApp, Google Sheets and digital reporting tools
  • Friendly, patient and professional