A Spa in Sanur, Bali is looking for a talented and enthusiastic Front Desk Admin (Full-time)
Responsibilities:
- Welcome guests warmly and provide detailed information about spa services, treatments, and ongoing promotions
- Ensure a high level of customer service and create a calm, relaxing, and professional environment
- Manage appointments, cancellations, and rescheduling through the spa’s booking system
- Respond promptly to phone calls, emails, and messages
- Coordinate schedules efficiently to maximize therapist utilization and guest satisfaction
- Handle guest check-in and check-out processes smoothly
- Maintain accurate records of bookings, client details, and transactions
- Promote and upsell spa services, packages, and retail products to guests
Requirements:
- Indonesian citizen
- Proven working experience as a Front Desk Admin or in a similar role
- Excellent written and verbal communication in English
- Sales experience or upselling ability
- Excellent communication skills and customer service mindset
- Well-groomed, professional appearance and positive attitude
A Spa in Sanur, Bali is looking for a talented and enthusiastic Front Desk Admin (Full-time)
Responsibilities:
- Welcome guests warmly and provide detailed information about spa services, treatments, and ongoing promotions
- Ensure a high level of customer service and create a calm, relaxing, and professional environment
- Manage appointments, cancellations, and rescheduling through the spa’s booking system
- Respond promptly to phone calls, emails, and messages
- Coordinate schedules efficiently to maximize therapist utilization and guest satisfaction
- Handle guest check-in and check-out processes smoothly
- Maintain accurate records of bookings, client details, and transactions
- Promote and upsell spa services, packages, and retail products to guests
Requirements:
- Indonesian citizen
- Proven working experience as a Front Desk Admin or in a similar role
- Excellent written and verbal communication in English
- Sales experience or upselling ability
- Excellent communication skills and customer service mindset
- Well-groomed, professional appearance and positive attitude